Privacy Policy

1. Legal basis and compliance

Reading Transport LLC (“we,” “us,” or “our”) is committed to protecting personal information in compliance with applicable laws in Pennsylvania, New York, and the United States. This Policy is designed to align with the Federal Trade Commission Act (Section 5), the FTC Safeguards Rule (16 CFR Part 314), the New York SHIELD Act, and the Pennsylvania Breach of Personal Information Notification Act.

2. Information we collect

• Identity data: Name, phone number, email, mailing address.
• Service data: Travel dates, pick-up/drop-off locations, booking details.
• Payment data: Billing information processed securely by third-party providers.
• Technical data: IP address, browser type, device identifiers, cookies, and analytics.
• Communications: Messages, inquiries, and feedback submitted via forms or customer service.

3. How we use information

• Service delivery: Process bookings and provide transportation services.
• Support: Respond to inquiries and customer service requests.
• Compliance: Meet regulatory obligations (e.g., USDOT, FMCSA).
• Improvement: Enhance service quality and website functionality.
• Communications: Send confirmations, updates, and promotional offers (with consent).

4. Data sharing and disclosure

We do not sell personal information. We may share data only with:

• Authorized service providers: Payment processors, dispatch platforms, IT support.
• Regulators: USDOT, FMCSA, and state authorities when required by law.
• Law enforcement: In response to valid legal requests or to protect rights and safety.

5. Data security

In compliance with the FTC Safeguards Rule, we maintain reasonable administrative, technical, and physical safeguards, including encrypted communications, secure servers, access controls, employee training, and incident response protocols to help protect personal information against unauthorized access, disclosure, or misuse.

6. Your rights

Depending on your location, you may have the right to access, correct, or delete personal information, and to withdraw consent for marketing communications. We will honor these rights subject to legal and operational requirements.

To exercise your rights, contact us at privacy@readingtrans.com or call (484) 529-9414.

7. Cookies and tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

8. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies.

9. Breach notification

In the event of a data breach affecting personal information, we will notify affected individuals without unreasonable delay and in accordance with applicable law, including the New York SHIELD Act and the Pennsylvania Breach of Personal Information Notification Act. When required, we will also notify relevant authorities and provide information about the nature of the breach, affected data, and steps taken to remediate.

10. Policy updates

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Updates will be posted on our website with the revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated Policy.

11. Company registration and contact

• Legal Name: Reading Transport LLC
• Entity Type: Carrier
• Operating Authority: Authorized for Property
• USDOT Number: 2300844
• MC Number: MC-785574
• USDOT Status: Active
• MCS-150 Form Date: September 24, 2025
• Annual Mileage (2024): 70,000 miles
• Physical & Mailing Address: 604 Fern Ave, Reading, PA 19611
• Phone: (484) 529-9414  |  (610) 929-2979  |  (347) 289-7646
• Website: www.readingtrans.com
• Operator: Jaycob New York Trans LLC

12. Contact for privacy inquiries

For questions or privacy requests, please contact: